Crisis management team

Have you found your business in a sticky situation? If the answer is yes, then you need to call a crisis management team. What is a crisis management team? One minute your business could be running smoothly and then the next a crisis will strike. This could be...
What is Social Media Crisis Management?

What is Social Media Crisis Management?

It doesn’t matter what you call social media crisis management, you could say ‘damage control’ or ‘risk limitation’. It’s the same thing. An incident occurs that needs to be handled before it affects the reputation of the company. Long term this protects the bottom...